Live Agent Monitor

Active Calls
0
Agents Available
0
Calls Today
0
Avg Wait Time
0s
Avg Handle Time
0s
Completed Today
0
Actioned Wrap-ups
0
Minutes on Phone per Hour (All Agents)
Darker = more minutes on calls
00:00 06:00 12:00 18:00 23:00
Agent Status Overview 0

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Active Calls 0

No active calls

Recent Completed Calls (Last 10)

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Today's Call Direction
Inbound
0
Outbound
0
Agent Availability
On Call: 0
Available: 0
Idle: 0