Live Agent Monitor
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Agent Monitor
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Active Calls
0
Agents Available
0
Calls Today
0
Avg Wait Time
0s
Avg Handle Time
0s
Completed Today
0
Actioned Wrap-ups
0
Minutes on Phone per Hour (All Agents)
Darker = more minutes on calls
00:00
06:00
12:00
18:00
23:00
Longest Active Call
Agent Status Overview
0
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Active Calls
0
No active calls
Recent Completed Calls (Last 10)
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Today's Call Direction
Inbound
0
Outbound
0
Agent Availability
On Call:
0
Available:
0
Idle:
0
Details